FAQ — questions & answers

Answers to common questions about workflow, pricing, timelines, payment, warranty and support.

Workflow

How does the project work? +

Stages: brief → estimate → agreement → implementation → testing → launch → support.

I update status 2 times per week, we agree on changes as we go.

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How often do you update on project status? +

I update status 2 times per week (usually Monday and Thursday).

For urgent tasks — more often, by agreement.

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How does communication work? +

Main channel — Telegram or email (your choice).

For urgent questions — Telegram, for documentation — email.

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Can we work with Agile/Scrum? +

Yes, I work with agile methodologies.

I can work in sprints, with demos and retros, if the project needs it.

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Pricing & timelines

What is the minimum project price? +

Audit from 35,000 RUB; websites usually 60–80K; Laravel MVP from 150K; Bitrix from 120K.

I'll give you an accurate quote after 10 minutes of clarification.

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What are the development timelines? +

Audit: 2–4 days; simple website: 7–14 days; complex projects: 2–6 weeks.

Urgent: +25% to price, timeline depends on current queue.

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Can you estimate without a full spec? +

Yes, I can give an approximate estimate.

I'll be more accurate after 10–15 minutes of questions about the task.

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Are there discounts for volume or long-term cooperation? +

Yes, for long-term projects and ongoing support we discuss individual terms.

Usually it's a fixed discount or package rates.

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What affects project cost? +

Feature complexity, scope of work, urgency, need for integrations, design and UX requirements.

I evaluate each project individually.

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Payment & documents

How does payment work? +

Development: 50/50 or by milestones (advance + upon completion of stage).

Support: monthly, small tasks — hourly or as a package.

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What documents do you provide? +

Contract, work completion certificates, invoice, closing documents for accounting.

I work as a sole proprietor, all documents are official.

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Can I pay in installments? +

Yes, I usually work on a 50/50 or milestone basis.

For large projects, we can break it down into several stages with payment upon completion of each.

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What payment methods do you accept? +

Bank transfer, card, electronic payment systems.

We'll discuss specific options when agreeing on the project.

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Warranty & revisions

Do you provide code warranty? +

Bug fixes: 14–30 days after project delivery.

New features and changes — separately, by agreement.

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How many revisions are included? +

1–2 iterations within the agreed spec.

Further — separately, by agreement.

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What if I find a bug after launch? +

I fix it for free during the warranty period (14–30 days).

If the bug is critical — I fix it within 24 hours.

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Can we change requirements during work? +

Yes, but we agree on changes separately and recalculate cost/timelines.

I try to be flexible, but it's important to understand the scope of changes.

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Technical audit

What's included in a technical audit? +

I check: stability and errors (5xx logs, php-fpm, cron/agents), speed and performance (TTFB, cache, DB, indexes), security (access, updates, secrets), cron/queues/agents, backups and recovery, monitoring and alerts, releases and CI/CD.

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How much does a technical audit cost? +

From 35,000 RUB, depends on volume and project complexity.

Mini-audit (main points) — from 20,000 RUB.

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What do you need to conduct an audit? +

Server access (SSH, FTP), site admin panel, database access (if DB analysis is needed).

I can work with limited access if possible.

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What do I get after the audit? +

Report with found issues, recommendations for fixes, priorities and work estimates.

I can also help fix the found issues.

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Can we do a trial mini-audit? +

Yes, a mini-audit (10–20K) can be done as a 'trial step'.

I'll check the main points and give a brief report.

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Support

What's included in technical support? +

Updates, uptime monitoring, small fixes, backups and monitoring (by tariff), incident response.

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How much does technical support cost? +

From 25,000 RUB/month, depends on scope of work and project complexity.

I can work hourly or as a package for small tasks.

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How quickly do you respond to incidents? +

Critical incidents — within 2–4 hours (by agreement).

Regular tasks — during business hours, usually within a day.

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What if I need urgent help outside of support? +

I can help urgently, but it's separate payment (+25–50% to regular rate).

We discuss individually depending on the task.

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Tech stack

What technologies do you work with? +

Astro, WordPress, Laravel, Bitrix, CI/CD (GitHub Actions, GitLab CI), Linux/VPS, monitoring (Grafana, Prometheus).

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Do you work with other CMS/frameworks? +

Main stack: PHP (Laravel, Bitrix), Python (Django), JavaScript (Astro, React), DevOps.

If you need a different stack — we discuss individually.

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Do you make mobile apps? +

No, I only work with web development (frontend + backend).

I can help with API for mobile app or PWA.

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Do you use ready-made solutions or build from scratch? +

Depends on the task: for websites I often use CMS (WordPress, Bitrix), for complex projects — frameworks (Laravel, Django).

Choice depends on project requirements, budget and timelines.

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