FAQ — questions & answers
Answers to common questions about workflow, pricing, timelines, payment, warranty and support.
Workflow
How does the project work?
Stages: brief → estimate → agreement → implementation → testing → launch → support.
I update status 2 times per week, we agree on changes as we go.
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How often do you update on project status?
I update status 2 times per week (usually Monday and Thursday).
For urgent tasks — more often, by agreement.
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How does communication work?
Main channel — Telegram or email (your choice).
For urgent questions — Telegram, for documentation — email.
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Can we work with Agile/Scrum?
Yes, I work with agile methodologies.
I can work in sprints, with demos and retros, if the project needs it.
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Pricing & timelines
What is the minimum project price?
Audit from 35,000 RUB; websites usually 60–80K; Laravel MVP from 150K; Bitrix from 120K.
I'll give you an accurate quote after 10 minutes of clarification.
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What are the development timelines?
Audit: 2–4 days; simple website: 7–14 days; complex projects: 2–6 weeks.
Urgent: +25% to price, timeline depends on current queue.
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Can you estimate without a full spec?
Yes, I can give an approximate estimate.
I'll be more accurate after 10–15 minutes of questions about the task.
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Are there discounts for volume or long-term cooperation?
Yes, for long-term projects and ongoing support we discuss individual terms.
Usually it's a fixed discount or package rates.
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What affects project cost?
Feature complexity, scope of work, urgency, need for integrations, design and UX requirements.
I evaluate each project individually.
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Payment & documents
How does payment work?
Development: 50/50 or by milestones (advance + upon completion of stage).
Support: monthly, small tasks — hourly or as a package.
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What documents do you provide?
Contract, work completion certificates, invoice, closing documents for accounting.
I work as a sole proprietor, all documents are official.
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Can I pay in installments?
Yes, I usually work on a 50/50 or milestone basis.
For large projects, we can break it down into several stages with payment upon completion of each.
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What payment methods do you accept?
Bank transfer, card, electronic payment systems.
We'll discuss specific options when agreeing on the project.
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Warranty & revisions
Do you provide code warranty?
Bug fixes: 14–30 days after project delivery.
New features and changes — separately, by agreement.
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How many revisions are included?
1–2 iterations within the agreed spec.
Further — separately, by agreement.
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What if I find a bug after launch?
I fix it for free during the warranty period (14–30 days).
If the bug is critical — I fix it within 24 hours.
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Can we change requirements during work?
Yes, but we agree on changes separately and recalculate cost/timelines.
I try to be flexible, but it's important to understand the scope of changes.
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Technical audit
What's included in a technical audit?
I check: stability and errors (5xx logs, php-fpm, cron/agents), speed and performance (TTFB, cache, DB, indexes), security (access, updates, secrets), cron/queues/agents, backups and recovery, monitoring and alerts, releases and CI/CD.
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How much does a technical audit cost?
From 35,000 RUB, depends on volume and project complexity.
Mini-audit (main points) — from 20,000 RUB.
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What do you need to conduct an audit?
Server access (SSH, FTP), site admin panel, database access (if DB analysis is needed).
I can work with limited access if possible.
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What do I get after the audit?
Report with found issues, recommendations for fixes, priorities and work estimates.
I can also help fix the found issues.
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Can we do a trial mini-audit?
Yes, a mini-audit (10–20K) can be done as a 'trial step'.
I'll check the main points and give a brief report.
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Support
What's included in technical support?
Updates, uptime monitoring, small fixes, backups and monitoring (by tariff), incident response.
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How much does technical support cost?
From 25,000 RUB/month, depends on scope of work and project complexity.
I can work hourly or as a package for small tasks.
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How quickly do you respond to incidents?
Critical incidents — within 2–4 hours (by agreement).
Regular tasks — during business hours, usually within a day.
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What if I need urgent help outside of support?
I can help urgently, but it's separate payment (+25–50% to regular rate).
We discuss individually depending on the task.
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Tech stack
What technologies do you work with?
Astro, WordPress, Laravel, Bitrix, CI/CD (GitHub Actions, GitLab CI), Linux/VPS, monitoring (Grafana, Prometheus).
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Do you work with other CMS/frameworks?
Main stack: PHP (Laravel, Bitrix), Python (Django), JavaScript (Astro, React), DevOps.
If you need a different stack — we discuss individually.
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Do you make mobile apps?
No, I only work with web development (frontend + backend).
I can help with API for mobile app or PWA.
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Do you use ready-made solutions or build from scratch?
Depends on the task: for websites I often use CMS (WordPress, Bitrix), for complex projects — frameworks (Laravel, Django).
Choice depends on project requirements, budget and timelines.
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